Tag Archives: corporate

07 May
No cell phones during meetings? Talk about a culture change.

Melissa Mayer isn’t the only CEO shaking up the culture of her company. Bob Flexon, CEO of Dynergy, started with $5 million in savings when he moved from fancy headquarters to a single open floor in a new building and swapped private offices for cubicles. But that was just a start. “Among other changes, he

12 Feb
The cost of saying “yes.”

Driven people are “yes” people. The employees you can rely on. The clients who are game to take on a new challenge. The friend who will be there no matter what. But life is about balance. Checks and balances. When we say “yes” to one thing, we always have to say “no” to another (even

20 Nov
Give Joy.

“It’s not just the things we do at the holidays. It’s the holiday things we do all year.” Not many companies measure success by how much they can give away, but six years ago Toms brought a novel idea to the retail world. They started with giving away a pair

11 Sep
Think like your customers.

Most companies I know would love to be the “Nordstrom” of their industry. Everybody knows what that means. But many only have an inkling of the principles behind Nordstrom’s phenomenal customer service. I had my own experience with their legendary service just two weeks ago. While trying on a dress, sixty dollars cash slipped out


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